At Decathlon Kenya, we are dedicated to providing our customers with a wide range of high-quality sporting goods and exceptional customer service. We have a thriving cycling department that offers a variety of bikes and accessories to cater to the needs of cycling enthusiasts.
Bike Mechanic
Deadline:Â 10Â FEB 2024 | 30HOURS/WEEK
We are seeking a skilled,professional and experienced Bike Mechanic to join our Cycling Department. The Bike Mechanic will be responsible for providing top-notch bike repair and maintenance services to our customers. This role requires a strong technical background in bike mechanics, excellent customer service skills, and a passion for cycling.
- Perform bike repairs, maintenance, and tune-ups according to industry standards and manufacturer guidelines for our customers.
- Assess and diagnose bike issues, including mechanical, electrical, and hydraulic systems for customers and also internal stock
- Replace or repair bike components, including and not limited to brakes, gears, chains, pedals, and wheels.
- Install and adjust bike accessories, including and not limited to lights, racks, fenders, and mirrors.
- Ensure proper bike assembly and conduct pre-delivery inspections to guarantee customer satisfaction.
- Provide expert advice and recommendations to customers regarding bike selection, upgrades, and accessories on a need by need basis.
- Maintain accurate records of bike repairs, services, and inventory using our internal systems
- Keep the bike repair area clean, organized with up to date stock on spare parts.
- Stay up-to-date with the latest trends, technologies, and advancements in the cycling industry.
- Prior experience working as a bike mechanic in a retail or bike shop environment.
- Strong knowledge of bike mechanics, including various bike types, components, and systems.
- Proficient in diagnosing and troubleshooting bike issues and performing repairs.
- Familiarity with bike assembly, bike fitting, and bike customization.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team in a fast-paced retail environment.
- Detail-oriented with good organizational and time management skills.
- Passion for cycling and a commitment to delivering exceptional service to our customers.
- Availability to work flexible hours, including weekends and holidays.
- Minimum High school certificate or equivalent.
- Relevant certifications in bike mechanics or completion of a bike mechanic training program is preferred.
- Ability to lift heavy objects (up to 35kgs) and stand for extended periods.
- Comfortable working in a workshop environment with exposure to various weather conditions.
 If you are a passionate and skilled Bike Mechanic looking to join a dynamic team in a fast-paced retail environment, we would love to hear from you. Apply now and be a part of our Cycling Department!Â
Send your cv application to [email protected]
Decathlon Sports Kenya is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences