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At Decathlon Kenya, we are dedicated to providing our customers with a wide range of high-quality sporting goods and exceptional customer service. We have a thriving cycling department that offers a variety of bikes and accessories to cater to the needs of cycling enthusiasts.

Bike Mechanic

Deadline: 10 FEB 2024 | 30HOURS/WEEK

We are seeking a skilled,professional  and experienced Bike Mechanic to join our Cycling Department. The Bike Mechanic will be responsible for providing top-notch bike repair and maintenance services to our customers. This role requires a strong technical background in bike mechanics, excellent customer service skills, and a passion for cycling.

Responsibilities
Qualifications and Skills:
Education and Certifications:
Physical Requirements:
  1. Perform bike repairs, maintenance, and tune-ups according to industry standards and manufacturer guidelines for our customers.
  2. Assess and diagnose bike issues, including mechanical, electrical, and hydraulic systems for customers and also internal  stock
  3. Replace or repair bike components, including and not limited to brakes, gears, chains, pedals, and wheels.
  4. Install and adjust bike accessories, including and not limited to  lights, racks, fenders, and mirrors.
  5. Ensure proper bike assembly and conduct pre-delivery inspections to guarantee customer satisfaction.
  6. Provide expert advice and recommendations to customers regarding bike selection, upgrades, and accessories on a need by need basis.
  7. Maintain accurate records of bike repairs, services, and inventory using our internal systems
  8. Keep the bike repair area clean, organized with up to date  stock on spare parts.
  9. Stay up-to-date with the latest trends, technologies, and advancements in the cycling industry.
  • Prior experience working as a bike mechanic in a retail or bike shop environment.
  • Strong knowledge of bike mechanics, including various bike types, components, and systems.
  • Proficient in diagnosing and troubleshooting bike issues and performing repairs.
  • Familiarity with bike assembly, bike fitting, and bike customization.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team in a fast-paced retail environment.
  • Detail-oriented with good organizational and time management skills.
  • Passion for cycling and a commitment to delivering exceptional service to our customers.
  • Availability to work flexible hours, including weekends and holidays.

  1. Minimum High school certificate or equivalent.
  2. Relevant certifications in bike mechanics or completion of a bike mechanic training program is preferred.
  1. Ability to lift heavy objects (up to 35kgs) and stand for extended periods.
  2. Comfortable working in a workshop environment with exposure to various weather conditions.

 If you are a passionate and skilled Bike Mechanic looking to join a dynamic team in a fast-paced retail environment, we would love to hear from you. Apply now and be a part of our Cycling Department! 

Send your cv application to [email protected]

Decathlon Sports Kenya is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences