Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.86 / 5

122 Reviews
112 of 112 people recommends decathlon
Navigation ease
4.5 / 5
Quality and compliance of the order
4.83 / 5
Delivery Experience
4.89 / 5
Customer service
4.86 / 5
K

Why is everything on your website out of stock all the time?? It’s so annoying, and the process you have to go through to find out that the item is out of stock is too long. Please sort it out. Or remove things from the website after the stock is finished.

Verified purchase
(Kenya)
Response of the brand
<p>Hello,</p><p><br></p><p>We are very sorry you had such an experience!</p><p>If we remove the products that are out of stock, our customers miss the chance to know that we usually stock them. We have an option for the customer to get notified once the product is available.</p><p>Kindly bear with us during this period as we try to have everything available.</p><p><br></p><p>Thank you</p><br/><p>Eric Ndaita,</p><p>Decathlon</p><p>E-commerce Leader</p>
Delivery Experience
Quality and compliance of the order
Customer service
Joanna

Fast and great!

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Shazia

Thank you the product was as the website and well packaged and delivered quiet fast.

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Priya

Fantastic delivery ....

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Clara

super fast!!!!

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Lina

No comment

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Taniah

I am super happy with the service. The fact that the delivery was hy bicycle and it was timely. Am impressed. Thank you

Verified purchase
(Kenya)
Quality and compliance of the order
Customer service
Stephanie

I had issues with the payment but received excellent, speedy help from the customer service. Thank you for that! And the delivery was very quick as well.

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Arnav

Fast, easy, reliable, cheap = Merci Xavier!

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Adam

I was very impressed by the delivery by bicycle!

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service

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