Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.86 / 5

122 Reviews
112 of 112 people recommends decathlon
Navigation ease
4.5 / 5
Quality and compliance of the order
4.83 / 5
Delivery Experience
4.89 / 5
Customer service
4.86 / 5
shabbir

love it

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Paveen

Not sure why delivery now costs KES 900. I ordered in January and back then it cost around KES300, I think. The mode of transportation has not changed...

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Lian

Very good and quick service. Well done

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Mark

Good service and items for affordable prices. The delivery is also in time

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Kemi

Thank you for the excellent coordination of delivering my order. I seldom get to experience such efficiency and support! I definitely have no hesitation in recommending Decathlon to my family and friends.

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
rita

-

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Victoria

Fast, friendly and reliable service. The guy who delivered came on a bicycle all the way from Karen to Muthaiga and he did it with a smile!

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Daniella

I am very happy with my shoes and the prompt, efficient service. I also appreciate that you kept me updated via email throughout the course of my order.

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Jemimah

very fast, good quality, good condition at delivery, and reliable

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Kristina

It is so cool that you use a biker to deliver my package. Thanks!

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service

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