Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.
If you're looking for reviews about our products, you' ll be able to find them directly on the product page.
love itVerified purchase
Not sure why delivery now costs KES 900. I ordered in January and back then it cost around KES300, I think. The mode of transportation has not changed...Verified purchase
Very good and quick service. Well doneVerified purchase
Good service and items for affordable prices. The delivery is also in timeVerified purchase
Thank you for the excellent coordination of delivering my order. I seldom get to experience such efficiency and support! I definitely have no hesitation in recommending Decathlon to my family and friends.Verified purchase
Fast, friendly and reliable service. The guy who delivered came on a bicycle all the way from Karen to Muthaiga and he did it with a smile!Verified purchase
I am very happy with my shoes and the prompt, efficient service. I also appreciate that you kept me updated via email throughout the course of my order.Verified purchase
very fast, good quality, good condition at delivery, and reliableVerified purchase
It is so cool that you use a biker to deliver my package. Thanks!Verified purchase