Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.86 / 5

122 Reviews
112 of 112 people recommends decathlon
Navigation ease
4.5 / 5
Quality and compliance of the order
4.83 / 5
Delivery Experience
4.89 / 5
Customer service
4.86 / 5
Yarden

All great

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Kimberly

At first, entering the address information was problematic. The fields for "city" and "Zip/Postal Code" were not permitting me to input information. I had repeat the process several times and the leave the site before it finally worked. There may be some type of glitch in the system.

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Sady

I loved the efficiency of service and great product too!

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Nellie

the phone line should be readily available at all times throughout shopping hours

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Zuhair

Excellent service, delivered same day and quality product

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Otieno

Good stuff decathlon

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Michelle

I have loved my experience shopping with decathlon.The items are of really good quality.What you order is indeed what you get.<br /> I would definitely recommend it to anyone with regards to matters sports.

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Kristie

Customer service was very responsive and helped correct a problem with the online order. We received our order very quickly. Wonderful service!

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Joe

Originally had difficulty reaching the contact telephone number but managed to get through via Instagram and ever since I have experience fantastic customer service. I would like to suggest that Decathlon Karen get an additional phone number in the event that the current one number is busy for an extended period of time. <br /> <br /> The quality and sizing of the goods I received was just as advertised. All my items fit me perfectly.

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Denis

Excellent in delivery

Verified purchase
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service

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