Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.84 / 5

130 Reviews
130 of 130 people recommends decathlon
Navigation ease
4.48 / 5
Quality and compliance of the order
4.83 / 5
Customer service
4.86 / 5
Delivery Experience
4.9 / 5
sammy

There should be more delivery options in the online drop down box. I had to call in to clarify my location. Sometimes people also require deliveries in the AM for convenience.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
ombati

I like the product. Could you please get one for age 7-9. The one i got is 2 - 6 years, she will be turning 7 soon, she will outgrow it!

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Linda

Thank You Albert and Team. <br /> <br /> Hoping you will open the Two Rivers Branch :))<br /> <br /> Overall experience was great!

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Nellie

Very good happy with the resistance bands. although the leggings were more on the leisure said than the athletic side in terms of quality, fabric and price. overall a 4 star would be what I would rate my experience as a whole. I still look forward to shopping with you in the future especially in times like this, your delivery makes it 10 times easier to social distance and not go out of the house.<br /> Regards,<br /> Nellie

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
John

Great shoes, using this for jumping rope

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Mark

Good service and items for affordable prices. The delivery is also in time

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
K

Why is everything on your website out of stock all the time?? It’s so annoying, and the process you have to go through to find out that the item is out of stock is too long. Please sort it out. Or remove things from the website after the stock is finished.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Kenya)
Response of the brand
<p>Hello,</p><p><br></p><p>We are very sorry you had such an experience!</p><p>If we remove the products that are out of stock, our customers miss the chance to know that we usually stock them. We have an option for the customer to get notified once the product is available.</p><p>Kindly bear with us during this period as we try to have everything available.</p><p><br></p><p>Thank you</p><br/><p>Eric Ndaita,</p><p>Decathlon</p><p>E-commerce Leader</p>
Delivery Experience
Quality and compliance of the order
Customer service
Lina

No comment

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Shabana

Very convenient to shop online

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Brad

Quick delivery of exactly what I ordered. Very happy with the experience.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Kenya)
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service

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