Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

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Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.96 / 5 25 reviews
25 of 25 people recommends decathlon
Delivery Experience
4.79 / 5
Navigation ease
4.75 / 5
Customer service
4.71 / 5
Quality and compliance of the order
4.78 / 5
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Kivuva
(Kenya)
Very satisfactory Experince
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
AUSTIN
(Kenya)
Excellent service
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Dhanjal
(Kenya)
I was so surprised that got my order delivered within hours
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Response of the brand
Hello Dhanjal,

We are glad you liked our service. Thank you for choosing Decathlon

Eric Ndaita,
E-commerce Leader
Carol
(Kenya)
Made an internet order and it was delivered in 4 hours! Someone called me to find out if it had arrived safely! Very impressive service.
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Response of the brand

Hello,

We are glad that we made your day.
Thanks for shopping at Decathlon Nairobi

Eric Ndaita,
E-commerce Leader
Michael
(Kenya)
I was very impressed by your commitment towards customers satisfactions.
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Lizelle
(Kenya)
Great service and quick delivery
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Amollo
(Kenya)
Quick and efficient same day delivery.
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Pete
(Kenya)
Very fast and efficient ordering and delivery, and great products!
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Stephen
(Kenya)
Fast delivery. Excellent customer service.
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service
Aranud
(Kenya)
Very soft and easy online experience with a super fast delivery, which is very surprising
Navigation ease
Delivery Experience
Quality and compliance of the order
Customer service