Hide Filters
Filters 0
Sort by :
Filters 0
Buy it, try it, you'll love it! If not, we'll accept it back with a smile

We pride ourselves on the quality of our products and believe we are directly responsible for the satisfaction of our customer.to guarantee your complete satisfaction, you have 365 days to exchange or return your purchase.

Return & exchange Policy

Didn't Pick the right color, size or any issue? No worries we will exchange it for free with a smile.

Exchange & Return Process.
  1.  Call or Whatsapp us on 0746 743 638 with your Order number, details of the items you would like to Exchange, and a little explanation telling us why (We use your feedback to improve)  or Fill the return form and send back the order to Decathlon address provided.
  2.  Pack your product(s) and ship to us through the address provided on the return slip (attached with invoice).
  3. As soon as we receive your parcel, we will refund you the total cost of your first item 
  4. You can then proceed to purchase your desired item
Refund Policy

For any reasons you don't like the product you received; No worries we will refund you immediately we receive the product

Refund Process.
  1. Contact us through 0746 743 638 or Email

  2. Pack your unwanted product(s) and ship to us through the address provided on the return slip (attached with invoice).

  3. As soon as we receive your parcel, we will process your refund through Mpesa or Card

  4. Proceed to the website again and purchase your desired product.

Note: Cost of returning the product shall be free if done immediately with our rider. The customer shall pay for the return if returning the product after the rider leaves.